Samsung Portable SSD is Not Detected on Mac: How to Fix

samsung ssd not detected mac

Is your Samsung SSD not being recognized by your Mac? This can be a tough issue to diagnose because (1) you can’t really access your SSD at all, and (2) it can be caused by a number of different issues (ranging from mechanical malfunctions to corruption).

At this point, your data may also be at risk of permanent loss — especially if corruption is the culprit.

So we created this guide to cover it all. We’ll walk you step by step through securing your data and repairing your Samsung SSD.

How to Recover Data from Samsung Portable SSD

If your Mac doesn’t detect your SSD, it won’t have access to the file system and so can’t logically find and interact with your data. In other words, you won’t be able to access your SSD files like you usually do.

Fortunately, there are tools that aren’t wholly reliant on your drive’s file system structure and instead use scanners built on complex algorithms to locate file data. These tools are called data recovery software.

To maximize your recovery rate, make sure that you DON’T save anything new on your Samsung SSD so it doesn’t overwrite old file data.

We’ll demonstrate how you can use data recovery software to restore your SSD files using an app called Disk Drill. It supports almost all popular file system formats, including APFS, HFS+, ExFAT, and NTFS. Disk Drill can also create an image backup of your SSD and use that as the recovery target (which helps preserve your SSD as much as possible).

Most importantly, it can recognize storage devices that don’t show up on Mac, as long as they show up in Disk Utility.

Step 1. Connect your Samsung Portable SSD to your Mac.

Step 2. Download and install Disk Drill.

Step 3. Launch Disk Drill (Finder > Applications).
Disk Drill app in Finder

Step 4. On the left sidebar, click Byte-to-byte backup (if this is your first time using this tool, click OK let’s do it). Then, select your SSD from the list of drives and click Create Backup.
Disk Drill Byte-to-byte backup window

Step 5. Name your backup file and choose a location on your Mac where Disk Drill will save the recovered files. Then, click Save.
Disk Drill backup creation dialogue

Step 6. Once the backup creation process is complete, click the home button to return to the main window.
Disk Drill backup created window

Step 7. On the left sidebar, click Storage Devices under the Data Recovery section. Then, click Attach disk image near the bottom of the window.
Disk Drill attach image button

Step 8. Select the backup file we created in steps 5 and 6 and click Attach.
Disk Drill image attachment dialogue

Step 9. Select the backup file we attached in step 9 and click Search for lost data.
Disk Drill drive selection window

Step 10. Wait for Disk Drill to complete its scan and click Review found items.
Disk Drill review scan results button

Step 11. Expand the Existing tab to view files that were present on your SSD when the backup was created. You can also check the Deleted or lost and Reconstructed tabs if you suspect some of your files have been corrupted or deleted. You can preview your files by hovering your mouse beside any file and click the eye button that appears.
Disk Drill recovered files list

Step 12. Select the individual files or folders you want to restore or tick the box in the column header beside the Name column to select all items. Then, click Recover.
Disk Drill file recovery

Step 13. Choose a location on your Mac where Disk Drill will save the recovered files. Then, click Next to proceed with recovery.
Disk Drill destination selection dialogue

Why is my Samsung SSD Not Recognized on Mac?

The problem with this error is that it can be caused by a lot of different reasons — and it doesn’t leave many clues about what you need to fix. So we decided to compile that information into this handy menu.

Read about each reason and their short summaries so you can compare them with your own experiences. If you find one that resonates, we also linked the appropriate guide section so you don’t have to scroll through the article to find it.

CauseSummary
Lack of resources (RAM)macOS needs resources in order to properly mount and communicate with external storage devices. If you have a lot of apps and background processes, macOS might struggle to find resources for your SSD. Solution: Fix 1
Electrical or mechanical issuesLike all external storage devices, your Samsung SSD relies on its mechanical components and a stable power supply to connect to and communicate with your computer. These tend to work together so an issue with one or the other can prevent your drive from working altogether. Solution: Fix 2
Driver or firmware incompatibilityDrivers and firmware are responsible for translating commands from your computer into instructions that your SSD understands – from establishing a connection to transferring data. Without the right drivers and firmware, your devices won’t be able to communicate properly. Solution: Fix 3
Mac security settingsmacOS may have blocked your Samsung SSD from establishing a connection to your computer for security purposes. There are a number of possible reasons why this would occur. But as long as you trust your SSD (that it’s not infected or compromised), you can manually permit the connection. Solution: Fix 4
Drive corruptionYour Samsung SSD might be corrupted due to improper ejection, software errors, and other issues, preventing it from communicating properly with your Mac. Solution: Fix 5, Fix 6
Physical damageYour SSD might just be physically broken and is not functioning the way it should. If you notice any physical damage on your device, send it to a professional data recovery center ASAP. Once your data is secure, it’s best to invest in a new drive.

How to Fix Samsung Portable SSD not Detected on Mac

In this section, we’ll demonstrate 6 ways to fix a Samsung Portable SSD that is not being detected on your Mac. Each fix is only meant to solve a specific problem, so read each section’s summary and evaluate which scenario best reflects your own experience.

Fix 1: Reboot Your MacBook

When you connected your Samsung Portable SSD to Mac, did you have a lot of apps open or processes running in the background? It’s possible that these took up most of your MacBook’s memory, preventing your Mac from establishing the connection.

Disconnect your SSD, close all apps and background processes, and reboot your Mac. Then, reconnect your SSD before opening anything else on your Mac so it has enough memory to establish the connection.

Fix 2: Check Your Cables, Ports, & Hubs

Your SSD and your Mac rely on several mechanical components not only to perform functions (like transferring data) but also for the essentials – like establishing a connection.

Any damage or wear and tear can interfere. Here’s a quick breakdown of what to look out for:

  • Cables Check your cables for wear and tear; are there any wires exposed or signs of fraying? Does the connector at the end look worn out? Your SSD won’t work with a bad cable. And if you’re using a third-party cable with your Samsung SSD, it may not be transmitting enough power to your drive – try using a new SSD cable from Samsung or other reputable vendors.
  • Ports Do the ports on your Mac feel loose (your cable doesn’t fit snuggly) when you connect and disconnect your cable? Try connecting your SSD to other ports or to a completely different computer.
  • Hubs/Docking stations USB hubs and docking stations try to regulate power flow among connected devices and your Mac. Your SSD might not be getting enough juice – try disconnecting other devices from your hub or docking station or connect your SSD directly to your Mac to see if it makes a difference.

Fix 3: Update Your Device Drivers & Firmware

Drivers and firmware ensure that your Mac and your Samsung SSD can communicate with each other. These critical software components need to be kept up to date as outdated drivers and firmware can lead to conflicts and incompatibility.

We recommend updating your Mac’s own system drivers and firmware and those of your Samsung SSD.

Update macOS Drivers

Your Mac may struggle to read your SSD with outdated drivers. In fact, issues with the Samsung T7 not being recognized on Mac M1 are common for users running macOS Big Sur. Firmware updates are included in macOS updates, so you need to update macOS itself.

Step 1. Open the Apple menu > System Settings…
System Settings button in the Apple menu

Step 2. On the left sidebar, select General and click Software Update on the right pane. Then, follow the on-screen instructions.
Software Update section in macOS System Settings

Update or Install Samsung Drivers & Firmware

Samsung, like many other storage device manufacturers, provides its own drivers, firmware, and tools that help keep your drive up-to-date and compatible.

You can download Samsung’s Magician Software, which was built to help you manage all of these components on all your Samsung storage devices. This way, you don’t have to hunt down these components on your own.

Screenshot of Samsung Magician Software on Mac

Alternatively, you can download individual Activation Software for your SSD to update its firmware patch. Here’s an easy link menu for the download pages for Samsung T-Series Portable SSD models (note that some models can only be updated via Magician Software):

ModelUSB TypeSpeedAvailable SizesDownload Page
Samsung Portable SSD T13.0 (Type-C)Up to 450 MB/s500 GB, 1 TB, 2 TBVia Magician Software only
Samsung Portable SSD T33.1, 3.0 (Type-C)Up to 450 MB/s250 GB, 500 GB, 1 TB, 2 TBVia Magician Software only
Samsung Portable SSD T53.1, 3.0 (Type-C)Up to 540 MB/s250 GB, 500 GB, 1 TB, 2 TBT5 Activation Software download page
Samsung Portable SSD T73.2 Gen 2 (Type-C)Up to 1,000 MB/s500 GB, 1 TB, 2 TBT7 Activation Software download page

Fix 4: Check Your Mac’s Security Settings

For your own safety, your Mac may restrict access to and from accessories it’s not familiar with. If this is the first time using your Samsung Portable SSD with your Mac, see if your security settings blocked the connection.

Step 1. Click the Apple button and select System Settings…
System Settings button in the Apple menu

Step 2. On the left sidebar, select Privacy & Security and scroll down on the right pane until you see the Security section. The Allow accessories to connect setting will tell you macOS it blocked access to your SSD (and you can also lift the restriction from here).
Security Section in macOS System Settings menu

Fix 5: Repair Your Drive With First Aid

First Aid is a repair tool built into Disk Utility. Once you run the tool, it will scan your drive and automatically try to resolve minor file system-related issues that may have led to corruption.

Step 1. Open Disk Utility (Finder > Applications).
Disk Utility app in Finder

Step 2. Select your SSD on the left sidebar and click First Aid. If prompted, click Run to confirm the action.
First Aid button in Disk Utility

Fix 6: Repair Your SSD’s Boot Sector Using TestDisk

The boot sector resides on your SSD’s disk and contains important information about its file system and partition structure. macOS uses this information to detect and identify your drive, so a corrupted or damaged boot sector can prevent your SSD from even showing up.

You can repair your boot sector using TestDisk, a free and open-source disk repair and recovery tool. It looks intimidating at first, but you only need to run one command throughout the entire process. All other input will be using your arrow keys and Return key.

Step 1. Download TestDisk from the CGSecurity website and unzip it.

Step 2. Open the Terminal app (Finder > Applications > Utilities).

Step 3. Use the following command to open TestDisk:

sudo testdisk

Running TestDisk on Mac using the sudo testdisk command

Step 4. With the Create option highlighted, hit Return.
Create button in TestDisk's main menu

Step 5. Use your arrow keys to select your SSD. Then, select Proceed and hit Return.
Disk selection menu in TestDisk

Step 6. Select your SSD’s partition table type — TestDisk will try to choose the right one automatically for you. Then, hit Return.
Partition selection menu in TestDisk

Step 7. Choose Advanced and hit Return.
Selecting the Advanced tools in TestDisk

Step 8. Select the partition you want to repair. Then, use your left and right arrow keys to select Boot. Hit Return.
Boot option in TestDisk

Step 9. If TestDisk says your boot sectors are OK, you can quit the app. But if it says Boot sector: Bad, select BackupBS and hit Return.
TestDisk Backup BS tool

Step 10. Press Y to confirm. Once the process is complete, quit TestDisk and restart your Mac.
Backup BS boot tool confirmation

Want an early warning system for drive failure?

Storage device errors usually catch us completely off-guard, which is what leads to the consequence of sudden data loss. If we knew when and how our drives were going to fail, we would be better prepared to handle them.

Aside from creating backups of your SSD (or building a RAID setup), consider monitoring your drive’s wear level. In a nutshell, it’s one of many indicators of a drive’s remaining lifespan. Once your wear level crosses a certain threshold, you can expect more and more errors to occur – offload important data asap and consider investing in a new drive soon.

FAQ

Yes! The Samsung T7 Portable SSD works on both Windows and Mac – it even works with Linux.
To use your Samsung portable SSD T7 on your Mac, use the right cables for your ports (for newer Macs, it’s usually USB Type-C or Thunderbolt). You can also check Apple Menu > System Settings > Privacy & Security > Security section to see if your Mac automatically blocked your SSD (you can unblock it from there as well).
To reset your Samsung T5 SSD, connect it to your Mac and launch Disk Utility (Finder > Applications > Utilities). Select your SSD and click the Erase button. Name your drive, select ExFAT as its format (unless you need APFS or HPFS+ specifically), and GUID Partition Map as its Scheme. NTFS file systems are not compatible with Mac, so avoid it unless you primarily use a Windows PC.
If your Samsung T5 is flashing blue and red, it’s likely that your computer is struggling to establish a connection. Try using another cable or port.
Alejandro Santos
Chief Writer
Alejandro is Macgasm’s Chief Writer and Apple ecosystem enthusiast. He pens the majority of troubleshooting guides and software reviews for this website, tapping into his love for technology and extensive background in technical writing. He started his career by helping… Full Bio