Apple To Launch USB Power Adapter Takeback Program After Recent Incidents

Apple has published a new page on its support webpage announcing a USB Power Adapter Takeback Program. The program launch follows a couple of incidents in China where people were electrocuted after using third-party power adapters with their iPhones, one of which resulted in a woman dying.

“Recent reports have suggested that some counterfeit and third party adapters may not be designed properly and could result in safety issues. While not all third party adapters have an issue, we are announcing a USB Power Adapter Takeback Program to enable customers to acquire properly designed adapters,” the webpage states.

Beginning on August 16, customers who have concerns about any USB power adapters can drop them off at an Apple Retail Store or at an Apple Authorized Service Provider, which will then dispose of the adapters in an environmentally friendly way.

For a limited time, you’ll be able to able to purchase a replacement Apple USB power adapter for your iPhone, iPad, or iPod for just $10. To qualify for this offer, you must turn in at least one USB power adapter and bring your device with you for serial number validation. There is a limit to one adapter for each device that you own and the special price will be available until October 18, 2013.

Apple also notes that Apple Retail Stores and Apple Authorized Service Providers cannot advise customers on the authenticity or safety of a third-party adapter. This takeback program is for any iPhone, iPad, or iPod adapter that you might have concerns over, so don’t expect retailers to verify the safety of any third-party adapter.

Image Credit: Paul Stamatiou

Kaylie lives in Ottawa and got her first Mac in 2007 and is now a fan for life.